Refund Policy
Last updated: August 11, 2026
7-Day Money Back Guarantee
We want you to try Leadger with confidence. If you're not satisfied with your paid subscription for any reason, you can request a full refund within 7 days of your purchase — no questions asked.
1. Eligibility
You are eligible for a full refund if:
- Your refund request is made within 7 days of the original purchase or subscription renewal date.
- You are on a paid Leadger plan (monthly or annual).
- The request is submitted through our official support channel.
2. How to Request a Refund
To request a refund, simply email us at frontendvicky@gmail.com with the following details:
- The email address associated with your Leadger account.
- The date of purchase.
- (Optional) A brief reason for the refund — this helps us improve, but is not required.
We aim to process all refund requests within 3-5 business days.
3. After 7 Days
Refund requests made after the 7-day window will not be eligible for a refund. You may still cancel your subscription at any time to prevent future charges — your access will continue until the end of your current billing period.
4. Subscription Renewals
If your subscription auto-renews and you are charged for a new billing cycle, the 7-day guarantee applies from the renewal charge date as well. If you did not intend to renew, contact us within 7 days of the renewal charge for a full refund.
5. Refund Method
Approved refunds will be issued to your original payment method. Depending on your bank or payment provider, it may take 5-10 business days for the refund to reflect in your account after it's processed on our end.
6. Free Tools and Free Plan
Leadger's free CRM tools and free plan features are not applicable for refunds, as no payment is involved. This policy applies only to paid subscription plans.
7. Cancellations
You can cancel your subscription anytime from your account settings. Cancelling stops future billing but does not automatically trigger a refund for the current billing period unless it falls within the 7-day guarantee window.
8. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
Questions about refunds or your subscription? Reach out to us at frontendvicky@gmail.com.